Why Healthy Habits Fade

Cancellation Policy

Attendance & Missed Sessions Life happens. You might miss a class or call — and that's okay. If you miss a movement session: You'll receive a recording to watch anytime. No makeup needed — just view it when you can. If you miss a coaching call: Fill out a brief form so we know where you're at and what you're working through and I'll respond via text or email. If anything important comes up...lets schedule a call. Just know I'm here to help. This keeps you connected to the process even when you can't be live. Multiple Absences We notice patterns, and we care about what's happening. If you miss multiple sessions in a row, we'll reach out via email to check in. If you're in private coaching, we'll talk about it one-on-one. If you're in group coaching, we'll bring it up gently in the group so the community can support you. This isn't about punishment — it's about making sure you're getting what you need. 30-Day Guarantee No pressure. We want you to be sure this is right for you. Try the cohort for 30 days with zero risk. If it's not working by day 30, you're released from the program. You won't be charged for months 2 or 3. Medical Cancellation Real life — illness, injury, emergency — sometimes it happens. If you need to cancel the entire program due to a medical issue, we can help. You'll need to provide documentation (doctor's note, etc.). We'll issue a credit toward a future cohort. No cash refunds. No Rollovers Your commitment is the 12 weeks. Sessions don't carry to the next cohort. Pay for the program, you get access to all sessions during those 12 weeks. Missed sessions don't add to month 3 or roll into the next cohort. Everyone starts fresh each session. Flexibility & Travel Movement and coaching work anywhere. All sessions are online via Zoom. Travel, relocate, change your schedule — the cohort travels with you. Just let us know if your availability changes significantly. And you can always do the recording of the movement session.